Legal
Privacy Policy
This Privacy Policy explains how Poker Saloon Clare Valley collects, uses, and protects your personal information when you visit our website or interact with our venue.
The policy applies to all visitors and customers. We are committed to protecting your privacy in accordance with the Australian Privacy Principles.
Information We Collect
We collect personal information that you voluntarily provide to us, such as your name, email address, phone number, and any details you include when contacting us or booking an event.
- Contact details, including your name, email address, and phone number.
- Booking and event preferences, such as preferred dates, group size, and seating requests.
- Any information you provide in messages, enquiry forms, or other written communication.
How We Use Your Information
We use your personal information to respond to your inquiries, process bookings, improve our services, and communicate with you about events and promotions, where you have consented.
This includes responding to contact form submissions, managing private event bookings, and sending updates if you opt in. We only use your information for the purposes you would reasonably expect, and we do not use it in ways that are unrelated to those purposes without first telling you.
Disclosure of Personal Information
We do not sell or rent your personal information. We may disclose it to service providers who assist us in operating our website or venue, or when required by law.
Service providers are bound by confidentiality obligations and may only use your information to perform services on our behalf. Disclosure may also occur to comply with legal obligations, enforce our policies, or protect the rights, property, or safety of our venue, customers, or others.
Data Security and Retention
Security Measures
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure.
This includes the use of secure servers and encryption where appropriate, and restricted access to personal information within our venue and website systems.
Retention Period
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.
Your Rights and Choices
You have the right to request access to the personal information we hold about you and to ask us to correct any inaccuracies.
- Contact us to request access to the personal information we hold about you.
- Ask us to correct any personal information that is inaccurate, incomplete, or out of date.
- We will respond to your request within a reasonable timeframe.
Contact Us About Privacy
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [email protected] or call +61 475 238 914.
- Email: [email protected]
- Phone: +61 475 238 914